SRS Bria Bridge — Setup Guide

Follow these steps to set up an agent workstation with Chrome Enterprise and the Bria Bridge extension.

1
Download the Setup Script
Download the setup launcher from the main page. It handles everything: Chrome installation, Enterprise enrollment, browser policies, and cleanup of other browsers.
Download Setup Script
2
Run the Setup Script
Double-click the downloaded Setup-AgentWorkstation.bat file. When prompted for administrator privileges (UAC), click Yes.
Important: The script auto-elevates to Administrator. If Windows SmartScreen shows a warning, click More info then Run anyway.
3
Set Chrome as Default Browser
The script will open Windows Default Apps settings. Select Google Chrome as the default browser.
Why: Windows blocks automated default browser changes. This manual step ensures Chrome is used for all web links.
4
Restart Chrome
Close all Chrome windows and reopen Chrome. This activates Enterprise enrollment and loads the managed extension.
Verify: Go to chrome://management — it should say "Your browser is managed by your organization."
5
Verify Extension Installed
Go to chrome://extensions and confirm SRS Bria Bridge appears and is enabled.
Admin prerequisite: The extension policy must be configured in the Google Admin Console (Devices → Chrome → Apps & extensions) before the extension will auto-install. If the extension doesn't appear after restart, contact your IT administrator to verify the force-install policy is active.
6
Launch Bria Desktop
Open Bria Desktop and sign in with your agent credentials. The SRS Bria Bridge extension connects Chrome to Bria Desktop for click-to-dial and call control.
Note: Bria Desktop must be running for the extension to communicate with the softphone. Keep Bria Desktop open while working.
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You're all set!

The SRS Bria Bridge extension is managed by Chrome Enterprise and updates automatically.
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